Cognizant Hiring BE,BTech,MCA for Process Specialist – Data
- Post Name: Process Specialist – Data
- Qualification: BE/BTech/MCA)
Business / Customer:
– Interacts with Client/customer to maintain accuracy and efficiency• Resolves customer queries and requests,.
• Provides clarifications & updates on project & processes to the stakeholders.
• Keeps the stakeholders informed on meeting process deliverables.
• Collates data for reporting.
Project / Process:
– Acts as an SME for the team to Identify & resolve issues and document all process changes
• Monitor & review first level processing.
• Process complex Transactions.
• Handle first level escalations from client.
• Perform quality checks/audits and Root cause analysis on errors to ensure error free processing.
• Provides analytical reports.
• Contribute to process improvement initiatives.
• Identify and report process changes.
• Adhere to the mandatory industry regulation and compliance requirements for the given process.
• Review and audit adherence of the team.
– Perform knowledge sharing
• Update Process documentation /user manuals as appropriate for the process.
• Participate in knowledge transfer.
Adhere to org hygiene and compliance needs in terms of:
• a Personal Utilization & Time sheet submission.
• b Personal and new hire Assimilation.
• c Attendance.
• d Team Initiatives.
• Provides appropriate floor support as an SME and feedback to team.
• Has functional responsibility of the process in the absence of TL.
• Manage break schedule/transport logistics for the team in the absence of the supervisor.
- Location:Hyderabad, Telangana, India
- Salary : NA
- Openings :NA
Selection Process: The selection will be on the basis of Interview.
How to Apply : Click here for full details and Apply Online